Privacy Policy ยท Last updated June 25, 2026

How AIWardrobe handles your data.

This policy explains what we collect, why we use it, and when data is shared with third-party providers for AI processing, subscriptions, storage, security, support, and app operation.

Data we collect How we use it Third parties Retention Your rights Security Contact

1. Who is responsible

AIWardrobe is responsible for the personal data collected through the AIWardrobe app, backend, website, and support channels.

2. Data we collect

We may collect and process these categories of data:

  • Account data: name, email, password hash, role, avatar URL, authentication tokens, IP address, user agent, and agreement acceptance records.
  • Photo and content data: uploaded user photos, outfit images, catalog selections, prompts, source image URLs, generated results, storage keys, and generation status.
  • Billing and subscription data: plan ID, product ID, credit balance, credit transactions, subscription status, purchase events, transaction identifiers, amount, currency, and refund or failure status.
  • Device and technical data: app platform, app version, diagnostics, request metadata, server logs, error messages, and security signals.
  • Support data: messages, requests, contact details, account deletion requests, and related correspondence.

3. How we use data

We use data to:

  • Create and manage accounts, sessions, authentication, and agreement acceptance.
  • Upload, store, display, and delete user photos, outfit images, and generated results.
  • Send photos, outfit images, prompts, and generation metadata to AI providers for try-on generation.
  • Deduct credits, apply purchased credits, verify subscriptions, prevent duplicate purchase events, and resolve billing support issues.
  • Protect the service from abuse, fraud, security incidents, prohibited content, and technical misuse.
  • Maintain reliability, debug failures, improve product behavior, and respond to support or legal requests.

4. Third-party sharing

AIWardrobe shares data with third-party service providers only when needed to operate the app, generate images, process purchases, store files, secure infrastructure, provide support, or comply with law. These providers may process data in other countries.

KIE.ai and underlying AI providers

We send uploaded user photos, outfit reference images, prompts, generation parameters, and technical metadata to KIE.ai to create AI try-on results. KIE.ai may use underlying AI model providers, hosting, logging, or delivery infrastructure to process the request.

Provider retention may apply. KIE.ai's public API documentation currently states that generated media files are stored temporarily and that text or metadata logs may be retained for a limited period. Provider retention terms may change, so this disclosure should be reviewed before each public release.

Storage and cloud infrastructure

Uploaded photos, outfit images, generated results, database records, queues, logs, and backups may be stored with S3-compatible object storage, database, cache, hosting, and monitoring providers configured for the production environment.

RevenueCat, Apple App Store, and Google Play

Purchase history, app user identifiers, product identifiers, transaction identifiers, subscription status, renewal events, refund events, and related metadata may be shared with RevenueCat and app store billing providers. Apple, Google, and RevenueCat process payment and subscription data under their own terms and privacy policies. AIWardrobe does not receive or store raw card numbers.

Support, legal, and safety providers

We may share account, usage, billing, or technical information with support tools, legal advisors, auditors, platform providers, law enforcement, regulators, or rights holders when needed to respond to requests, enforce terms, prevent harm, or comply with legal obligations.

We may also share data with your consent, during a business transfer such as a merger or acquisition, or after it has been aggregated or de-identified so it no longer reasonably identifies you.

5. AI training and sensitive content

AIWardrobe does not intentionally use your uploaded personal photos to train AIWardrobe-owned foundation models. However, third-party AI providers may process, temporarily store, review, or retain request data according to their own service terms, privacy policies, security practices, and abuse-prevention rules.

Do not upload government IDs, financial documents, health records, intimate images, children's photos, private third-party images, or content that you do not want sent to third-party AI systems.

6. Retention and deletion

Account data, saved photos, generated results, credit history, subscription records, and support records are retained while your account is active or as needed to provide the service, resolve disputes, prevent fraud, comply with law, and maintain financial or security records.

You may request account deletion or use available in-app deletion features. Deletion removes account-linked personal data from active systems, subject to legally required retention, backups, security logs, billing records, dispute records, and third-party provider retention practices.

7. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to processing of your personal data. You may also withdraw consent where processing depends on consent.

You can manage app store subscriptions through your Apple App Store or Google Play account. Deleting AIWardrobe does not automatically cancel an app store subscription.

To exercise privacy rights, contact support@aiwardrobe.app. We may need to verify your account before completing a request.

8. Security

We use technical and organizational measures designed to protect personal data, including authenticated access, hashed passwords, access controls, provider credentials, object storage controls, and operational logging. No online service can guarantee perfect security.

9. Children

AIWardrobe is not intended for children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has provided personal data, contact us so we can review and delete it where required.

10. Changes

We may update this Privacy Policy when our providers, data uses, product features, legal obligations, or security practices change. The latest version will be posted on this page with an updated date.

11. Contact

For privacy requests, account deletion, or data questions, contact support@aiwardrobe.app.